Service & Support

We are here to help you with all support related questions about your email, domains, website, file management, and more. You can contact us during Working Hours Monday - Friday 9:00 - 20:00 G.M.T & Saturday 12:00 - 18:00 G.M.T for Web updates, backup and technical assistance.

Need Our Support?

Passion for helping clients is our value. Our own in-house support team is ready to help you. Each time you will get a real person, dedicated to solving your problems. We are here to serve you!

Live support

Fastest way to help you, 24/7

We have a specially written Hot Cake Hosting Chat integration to help us interact with our clients.

Enter Live Chat

Email & Ticket support

We promise max. 24h turnaround

We provide clients with easy Email and Ticket Support, simply choose what works best for you and we'll resolve your issue as soon as possible.

Submit ticket


Frequently Asked Questions

We have a specially written FAQs with guides and troubleshooting advice for all clients at our FAQ Page.

Access Our F.A.Q's
All this modern technology just makes people try to do everything at once.
Bill Watterson

More Info.

Everything you need from zero to a successful online business or a popular website. Stop losing your potential visitors or customers everyday.
Build your beautiful website now & begin attracting more visitors without breaking the budget. Hot Cake Web Hosting services helps make your life easier & enriched.

Technology made large populations possible; large populations now make technology indispensable. – Joseph Wood Krutch

                     What some of our clients say of us...

Cofiegold Clothing

Cofiegold Clothing

"With all the hussle of having a Shopping Site with International recognition, we were not able to get any Hosting Company to Provide us that Service until we came in Touch with Hot Cake Host, through a friend. Now we can Accept Payments through Bank Transfers to Mobile Money Payments, as well as Track our Exported products to our cherished clients. Thanks to Hot Cake Host! The Best in Africa and Beyond!"

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Royal Media Life

Royal Media Life

"Our Team was looking for a responsive and attractive website that does not make use of any Content Management System (CMS) and Hot Cake Host gave us that plus corporate SMS in addition. Thanks a lot Hot Cake Host!"

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GH Prices

GH Prices

"We were very surprised to have our very first website up and running for our company and we have been able to gain prestige on the Ghanaian Market! A Big Thanks to Zelda and the Hot Cake Host Team."

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Vicks Radio

Vick's Radio

"For all of your Media House Website developmental needs look no furthur than Hot Cake Host. They are the Best!"

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